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Whether you would prefer to meet in person, over the phone or through an online meeting – we are very happy to accommodate your needs and preferences. We offer several options for remote counselling services, as well as in-clinic consultations.

Psychological services are currently available via video/telephone conference or in person on the Gold Coast, QLD on Tuesdays and Thursdays and one Saturday morning per calendar month. Appointments out of usual working hours may be offered on request.

You do not need a referral to receive a Clinical Psychology consultation. However, to access rebates, Medicare and some private health funds will require that you have been referred by a General Practitioner (via a ‘Mental Health Care Plan’) or Psychiatrist.

Fees and Rebates

Professional Fees

For individual consultations, sessions are generally conducted in 50 or 90 minute appointments.

Fees cover:

  • Your individual session time
  • Referral call
  • Any subsequent consultation Dr Doley has with referring health professionals.

Concession fees may apply (when you provide documentation of proof) to:

  • Full-time students
  • Holders of a pension or health care card
  • And, by arrangement, where proof is provided of genuine extenuating circumstances.

Fees are independent of whether or not you are eligible for a Medicare rebate. Treatment services do not attract GST.

Rebates

MEDICARE – Medicare rebates are potentially available to individuals for a range of mental health treatments, including up to 10 individual consultations and up to 10 group therapy sessions if certain criteria are met (e.g., client is referred by a GP and has a current and valid mental health care plan).

In addition to the standard provision for psychology consultations, under 2020/21 COVID-19 rules, Medicare rebates may be available for more than 10 sessions per calendar year (for in person, telephone or video consultations). Consult your GP for further information.

PRIVATE HEALTH INSURANCE – If you have private health insurance you may be able to access a rebate for psychological services through your fund. Please check with your private health fund to confirm any rebates available to you.

Payment of Rebates

DPS does not process rebates onsite. Please submit any claim for rebate direct to Medicare or to your private insurer. Clients may be able to claim a rebate of $128.40 from Medicare, or other rebate you’re entitled to from your private health insurer, after full payment is made to Doley Psychology Services.

Payment and Cancellation Policy

Payment

The appointment fee in full is to be paid by the time of consultation. Receipts are issued on confirmation of payment.

Payment may be made:

  • For video/telephone consultations – by bank transfer prior to or at the time of appointment (bank details are provided in your invoice);
  • In person consultations – by direct payment (card transactions or exact cash payment – no change is carried on the premises; note $5.50 surcharge is applied on all card transactions at the time of consultation.

Failure to pay any outstanding amount in full may result in the engagement of debt collection services.

Cancellation Policy

Electronic reminders for appointments are sent to clients 3 working days (72 hours) prior to your appointment. If you do not reply to the SMS to confirm, we assume you will not be attending and may reallocate the session time.

Cancellation fees are currently set as follows, and payable on the day of consult. Fees must be paid in full in order to reschedule your appointment:

  • 0–24 hours notice: Full fee
  • 25-47 hours notice: 50% of fee
  • more than 47 hours notice: No fee

Please note that Medicare will not issue rebates for cancellation/change/fail to attend fees.

A cancellation cannot be provided via text messaging since telecommunications companies advise that there is no guarantee for the delivery of a text message.

Cancellations should be advised by email: info@doley.com.au.

Let go and kick-start your new self today.

Experienced. Knowledgeable. Compassionate.

Rebekah Doley

  • Clinical & Forensic Psychologist
  • BA(Hons) GradDipPsyPrac
  • MSc(InvPsy) MJur(Law)
  • MPsy(Clin)/PhD
  • Registered Psychologist (AHPRA)
  • Chartered Psychologist (BPS)

You can expect fast access into the services provided by Dr Rebekah Doley.

Rebekah’s holistic approach will help you navigate and manage change so that you can become the best version of yourself in your professional and personal life.

After meeting Rebekah, you will quickly discover she is :

  • Engaging, down-to-earth, friendly and loves her work.
  • Experienced across a diverse range of psychology fields.
  • Has a no-nonsense, professional approach to helping people.
  • Passionate about people opening up to new ways of solving their own problems and refocusing their lives.
  • Enthusiastic, honest, approachable and real.
  • Offers a tailored, personalised approach using evidence-based techniques from a broad range of therapeutic models.

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